Q1
How can I get a sample for testing?
- You can provide us your shipping details, and we'll make a trade assurance link for you.
- Lead time: 1-3 days for samples by DHL.
Q2
What are the qualities of your products?
In the whole productive process, quality is always the top priority of the request. From stone pick up to mass production, relevant departments will strictly adhere to the top quality policy.
Q3
Can you customize our logo/brand on the products?
OEM orders are always welcome. A professional R&D team can offer you free design and support.
Q4
What's the MOQ for OEM orders of the wax heater?
Usually, the Box customization is 500pcs. For any shape or new design OEM, we also support it, the moq is 1000pcs as we are the direct factory and have the advantages.
Q5
How can you ensure no broken during delivery?
We use the hardest carton in the market for products. Each carton has soft foam sponge around the carton. We can assure you, any broken, fall-off, or big cracks that may hurt the product, we all replace for you!