What training support do you offer for operating the device?

We provide a comprehensive user manual and detailed operation videos. Additionally, online face-to-face training sessions are available to ensure proper use.

What is the warranty period for this machine?

We offer a three-year warranty on the main host machine, along with a six-month free replacement warranty for handles, treatment heads, and spare parts.

How does your after-sales support work if the machine has issues?

We have a professional technical support team ready to assist. If you experience any issues, please contact support immediately to receive fast assistance and troubleshooting.

Can I customize the design or order OEM/ODM beauty equipment?

Yes, we provide full OEM and ODM services. Backed by our R&D department, experienced engineers, and complete production lines, we can manufacture customized beauty devices based on your ideas, specifications, or samples.

How is the equipment packaged to prevent shipping damage?

We offer packaging options including carton boxes, aluminum alloy, and wooden boxes. Each package is lined with thick, shockproof foam to ensure the machine arrives in perfect condition.

What are the delivery times and shipping methods?

Orders are dispatched and delivered within 3 to 7 working days utilizing reliable air door-to-door shipping services.